As fair as we can be.
We understand that you are in Montana, you are on vacation, and you do not own the car that you are renting. However, we are a small business and when people mistreat our cars- it hurts. Anyway, we try to be as fair as possible and we realize that Montana is not all paved roads and rainbows.
We do require all of our renters to sign our standard rental car agreement (see attached). This is a legally binding contract just as you would have to sign with any other rental car company. There is small print, but we are required to use this contract so that you are covered under our insurance policy.
We highly recommend that all of our renters have full coverage (including rental car coverage) on their own auto policy. Most people do, as it usually doesn't cost more than $50 annually- and is well worth it. A simple call to your insurance agent or a look at your policy will confirm. This will act as the Primary if anything happens- which is much less expensive and should include Comprehensive Coverage on the rental car- VERY important as chances are if any accident does happen, it is because you hit a deer, elk, bear, moose, mountain lion, etc.
If you do not have Rental Car Coverage on your personal auto-insurance policy, or do not have rental car coverage on your Travelers Insurance policy if traveling from abroad, we HIGHLY recommend purchasing our offered RCP Insurance (Rental Collision Protection) at our cost of $13 per day. This will cover you if you hit a deer- again, the biggest source of accidents out here.
If you do not have your own rental car coverage, travelers insurance, or RCP and you hit a deer you will be responsible for the full cost of repairs (like regardless of what your credit card company says). So just be aware, and get yourself covered as it is less expensive than buying RCP insurance.
If something does happen we will try to be as fair as possible. We will never try to make money on an accident (or mistake), we just need to protect our assets and to provide a quality product for future renters.
ALL DRIVERS MUST:
+ Be 21+ years old and possess a valid driver's license. No exceptions.
WE DO ALLOW:
+ Towing with our Suburban Adventure-Mobiles only (surcharge possible depending on weight and what is being towed)
+ Driving on gravel roads (check the small print on other contracts- driving on unpaved roads is prohibited)
+ Drivers less than 25 years old. All drivers must be a minimum of 21 years old and possess a valid driver's license.
WE DO NOT ALLOW:
+ Off-roading. Something happens to the car in a place you should not be, you will be fully liable.
+ Trips to Mexico (Canada is fine).